Privacy Policy

Last updated: 4/17/2026

1. Introduction

Aufisoft ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our restaurant management platform.

This policy complies with the Brazilian General Data Protection Law (LGPD - Law 13.709/2018) and other applicable legislation.

2. Information We Collect

2.1 Information You Provide

  • Registration: Name, email, phone, tax ID, address
  • Payment: Billing and payment information (processed by secure third parties)
  • Business Data: Information about your restaurant, products, prices, inventory
  • Communications: Messages, emails and support you send us

2.2 Automatically Collected Information

  • Usage Data: How you use the service, pages visited, time spent
  • Device Data: Device type, operating system, browser
  • Location Data: IP address, approximate location
  • Cookies: Unique identifiers for analytics and improvements

2.3 Third-Party Information

We may receive information from integrated delivery platforms and payment processors as necessary to provide the service.

3. How We Use Your Information

We use the information collected to:

  • Provide, operate and maintain our service
  • Process transactions and send related notifications
  • Improve, personalize and expand our service
  • Understand and analyze how you use our service
  • Develop new products, services and features
  • Communicate with you, including customer service and updates
  • Send promotional and marketing information (with your consent)
  • Detect, prevent and resolve technical issues
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (LGPD)

We process your personal data based on:

  • Contract Performance: To provide the service you contracted
  • Consent: For marketing communications and non-essential cookies
  • Legitimate Interest: To improve our services and security
  • Legal Obligation: To comply with legal and regulatory requirements

5. Information Sharing

We may share your information in the following situations:

5.1 Service Providers

With third parties that help us operate our business, such as:

  • Hosting and infrastructure providers
  • Payment processors
  • Email and communication services
  • Analytics and monitoring tools

5.2 Legal Requirements

When required by law, court order or legal process.

5.3 Rights Protection

To protect our rights, privacy, security or property, and/or those of third parties.

5.4 With Your Consent

For any other purpose disclosed with your consent.

6. Data Security

We implement technical and organizational security measures to protect your information, including:

  • Data encryption in transit (SSL/TLS) and at rest
  • Strict access controls and authentication
  • Continuous security monitoring
  • Regular backups and recovery plans
  • Employee training on information security

However, no transmission or storage method is 100% secure.

7. Your Rights (LGPD)

Under the LGPD, you have the following rights:

  • Confirmation and Access: Confirm whether we process your data and access it
  • Correction: Correct incomplete, inaccurate or outdated data
  • Anonymization, Blocking or Deletion: Of unnecessary or excessive data
  • Portability: Receive your data in a structured format
  • Deletion: Of data processed with your consent
  • Consent Withdrawal: At any time
  • Opposition: To processing carried out without your consent

To exercise these rights, contact us at [email protected]

8. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

After account cancellation, we may retain certain data for legally required periods.

9. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze usage and improve the service
  • Provide personalized content

You can control cookies through your browser settings.

10. International Data Transfer

Your data may be transferred and maintained on servers located outside Brazil. When this occurs, we ensure that adequate protection measures are in place, in compliance with the LGPD.

11. Children's Privacy

Our service is not directed to persons under 18 years of age. We do not intentionally collect information from minors.

12. Changes to this Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.

13. Data Protection Officer (DPO)

14. Contact